Tutelage provides a variety of services, both online and offline, designed to improve the overall academic experience and help users save money. You may only have one Tutelage account for use of the Services. You may not create or use more than one account, and you may not share your account or any of the Services with others. A parent or guardian may create an account for the benefit of a minor, but otherwise you may not create an account for anyone unless expressly authorized by Tutelage. All information you provide to create an account must be accurate and complete. You may not impersonate any other person or use a name that is not your own. It is your responsibility to update your account information to keep it current and accurate. When you set up an account, you must also choose a password. You are solely responsible for maintaining the confidentiality of your password, and for any and all use of your account. You agree not to use the account, username, or password of another user at any time, nor to disclose your password to any third party. You agree you will not sell or share or otherwise transfer your membership or any membership rights. You agree to notify Tutelage immediately if you suspect any unauthorized use of your account or access to your password. Tutelage has the right to terminate your account for any reason at our sole discretion without notice and without liability.
The Services are owned and operated by Tutelage. Unless otherwise explicitly specified by Tutelage, all materials that are included in or otherwise a part of the Services, including past, present, and future versions, domain names, source and object code, the text, site design, logos, graphics, bibliographic information, icons, and book cover images, as well as the selection, assembly and arrangement thereof and the "look and feel" of the Services (collectively, " Tutelage Content"), are owned, controlled, or licensed by Tutelage or Tutelage's third party partners. Tutelage Content is protected from unauthorized use, copying and dissemination by copyright, trademark, patent, and other laws, rules, regulations and treaties. All rights in images of books or other publications included in the Services are reserved by the copyright owners of such materials. Portions of the bibliographic content included in the Services are supplied by third parties. Any unauthorized use of Tutelage Content is prohibited. Any unauthorized use of the materials appearing on the Services may violate copyright, trademark, patent, and other applicable laws, rules, regulations, and treaties, and could result in criminal or civil penalties.
Tutelage may allow you but only through express written permission to engage in certain personal uses of Tutelage Content that include the ability to share certain Tutelage Content with others ("Social Distribution"). For example, the Services may allow you to send certain Tutelage Content to friends, display Tutelage Content on your personal web site or post Tutelage Content on a third party web site. You agree that you will not imply that you and Tutelage are affiliated in any way or that Tutelage approves of your comments. We reserve the right to revoke our permission for Social Distribution at any time and for any reason, and you agree to immediately cease Social Distribution upon notice of revocation and to comply with any terms we post in connection with the Social Distribution of Tutelage Content. Similarly, the Services may provide content that you may choose to embed on your personal web page, third party web site or social networking site by pasting the HTML or other code provided by us (typically labeled as an embed code) ("Widgets"). Widgets are Tutelage Content and subject to the limited, revocable license described above. We may discontinue providing the services necessary for the Widgets to operate or we may disable Widgets you have embedded at any time for any reason without any liability to you. You agree that our permission to you to use Widgets does not provide you (or any third party) with any intellectual property rights in or to the Widget or any Tutelage Content made available via any Widget. NOTICE TO THIRD PARTY SITES: Any Tutelage Content made available in connection with your site, or otherwise, by our Widgets, third party widgets or otherwise, is our exclusive property and no grant of any intellectual property rights is made by us. We retain the right to demand that you cease any use of Tutelage Content upon notice.
You are solely responsible for the User Content you submit, through or in connection with our Services, and any material or information that you transmit to other users and for your interactions with other users. When you contribute, upload or otherwise provide User Content via the Services, you agree to comply with the following Community Usage Rules. In addition to removing such prohibited materials, Tutelage may terminate the responsible accounts, and/or report such activities to law enforcement authorities as appropriate.
The Services may offer features and services that are available to you via your mobile device. These features and services may include, without limitation, the ability to upload content to the Services, receive messages from the Services, download applications to your mobile phone or access features from the Services (collectively, the "Mobile Features"). We may charge for Mobile Features and these charges will be disclosed prior to completion of registration for the Mobile Feature. Also, standard messaging, data and other fees may be charged by your carrier. Carrier fees and charges will appear on your mobile bill or be deducted from your pre-paid balance. Your carrier may prohibit or restrict certain Mobile Features and certain Mobile Features may be incompatible with your carrier or mobile device. Contact your carrier with questions regarding these issues. If you change or terminate your mobile account, you are responsible for promptly updating your Tutelage account information so that any messages or notices from Tutelage regarding the Services are sent to you and not to the person who is assigned your old number. For any of our mobile apps, you agree that the third party store or platform through which our apps are available (including, without limitation, the Apple App Store) is not liable to you in connection with our apps. If you use any ISBN scan feature of the Services, you are responsible for verifying the accuracy of the scanned code before relying on it.
You may cancel your account at any time throughout our Services. Your account will only be cancelled and closed after you have returned all books that have been rented to you (if any) and all transactions have been processed including payment of assessed penalties or the cashing of any refund check. Tutelage may cancel your account in its sole discretion any reason, including but not limited to inactivity or misuse. Even if your account in cancelled, your photos, comments, likes, friendships, and any other data you have shared via the Services may persist within the Service after cancellation of your account (for example, if your content has been reshared by others).
Tutelage may require users of the Services to provide a valid credit or debit card tied to an account at a financial institution when they register for an account (to ensure users are able to make applicable payments to Tutelage) or upon ordering products or services. If a payment card is required, you are responsible for ensuring that a valid credit or debit card is associated with your Tutelage account at all times (either the original card or a replacement). To confirm your card is valid, Tutelage may initiate a "pending" charge for one dollar (US $1.00) on the account. This charge will not be confirmed and, therefore, you will not be charged and it will simply disappear from your financial statement (usually within seven days - check with your financial institution for additional information). Please be aware that this $1.00 pending charge may be initiated each time you edit the card information for your account or place an order that cannot be processed. Where your billing address is requested, you must provide the address and phone number your financial institution has on record, as well as the card's security code (e.g., CVC, CVV, CID). Tutelage will make reasonable efforts to process your transactions in a timely manner, but we make no guarantees regarding the processing time for charges. Tutelage will store your credit or debit card information and you hereby acknowledge and agree that Tutelage may charge you for, and you will pay for, any charges specified on the Services and for any auto-extension or unreturned, lost, stolen, or damaged books associated with your account under the terms of your book rental and in accordance with the Tutelage general policies For any books or other materials kept beyond the applicable rental term, you agree to be charged the applicable late fees as set out in our general policies. For any books or other rental materials that are never returned (an item is deemed "never returned" if it has not been returned in the period posted in our General Polices) or that are returned damaged, you agree to be charged for the value of the item(s) as set out in our general policies. Tutelage reserves the right to place you into collections if you fail to timely pay for the products and services ordered through the Services; collections may be done by Tutelage or a third party on Tutelage's behalf. You also agree that we may, at our discretion, send your account to a collection agency, and recover our reasonable costs of collection from you, if you fail to pay all fees due and owing to Tutelage. For security reasons or to otherwise confirm a financial instrument or payment, Tutelage may delay mailings of books or otherwise delay providing payments or services even if such delay impacts a guaranteed delivery date.
There may be links from the Services, or from communications you receive from the Services, to third party web sites or online features. The Services also may include third party content that we do not control, maintain or endorse. Functionality on the Services may also permit interactions between the Services and a third party web site or online feature, including applications that connect the Services or your profile on the Services with a third party site. For example, the Services may include a button enabling you to indicate, on your social networking page, that you "like" a specific product on the Services, or a feature that lets you post to your social networking page a link to a specific product or the ability to share content from the Services or your User Content with a third party, which may be publicly posted on that third party's web site. Using this functionality typically requires you to login to your account on the third party website, and you do so at your own risk. We do not control any of these third party sites or any of their content. Accordingly, you expressly acknowledge and agree that we are in no way responsible or liable for any of those third party sites or online features. YOUR CORRESPONDENCE AND BUSINESS DEALINGS WITH THIRD PARTIES FOUND THROUGH THE SERVICES INCLUDING, WITHOUT LIMITATION, THE PAYMENT AND DELIVERY OF PRODUCTS AND SERVICES, AND ANY TERMS, CONDITIONS, WARRANTIES AND REPRESENTATIONS ASSOCIATED WITH ANY SUCH DEALINGS, ARE SOLELY BETWEEN YOU AND THE THIRD PARTY.
Tutelage's site may help students identify potential careers by providing a basic description for a variety of potential jobs. In some cases, Tutelage may provide salary ranges for jobs, and point users to potential job opportunities in that field, based upon your interests and skills that you have represented to Tutelage that you possess. Tutelage may also help identify skills that are commonly required for those jobs, and recommend learning materials that (combined with your own efforts) may help you achieve better proficiency with those skills. Tutelage's attempts to assess your skills, identify gaps, and match those gaps to available learning materials may not be accurate in your particular circumstances. Tutelage is simply one starting point, not an exhaustive list of all potential jobs or opportunities that might be available to you, and in a fast changing employment landscape Tutelage does not guarantee that the descriptions, salaries and job opportunities set out on our site are always up to date, reflect the current job market, or are applicable to the market in your area. We believe that the materials on our site, if you use them and apply yourself, can improve your skills and employability. Still, Tutelage does not provide in depth, individualize job counseling, and your success in landing a job in a particular career depends on a wide variety of factors. Our system's efforts to identify skills gaps, and recommend learning materials to address those gaps, may not result in improved employment prospects; completing recommended classes is in not a guarantee of finding employment in that field, or any other field. Tutelage may also help students or alumni find internships or entry level jobs or other positions by accepting postings of job descriptions from third party employers, through its Internships.com website or other Tutelage websites. Tutelage does not confirm the accuracy of the postings, nor can Tutelage know whether a particular position has been filled. Tutelage may recommend particular job postings to particular users based upon available data about the position or the user, or other criteria, but the actual criteria for job positions lie within the discretion of the employer and Tutelage makes no representations about the suitability of any candidate for any listed position. You understand and agree that Tutelage acts only as an interface to facilitate communications between Users and FA COUNSELORS and to collect payment from Users on behalf of FA COUNSELORS. THE SITE AND SERVICES COMPRISE AN ONLINE PLATFORM WHICH FACILITATES THE CONNECTION BETWEEN USERS AND FINANCIAL AID COUNSELORS FEATURED ON THE SITE AND VIA THE SERVICES. YOU UNDERSTAND AND AGREE THAT TUTELAGE IS NOT A PARTY TO ANY AGREEMENTS ENTERED INTO BETWEEN USERS AND FA COUNSELORS. FA COUNSELORS ARE INDEPENDENT CONTRACTORS, NOT EMPLOYEES OR AGENTS OF TUTELAGE. TUTELAGE HAS NO CONTROL OVER THE LESSON SERVICES OR CONDUCT OF USERS, FA COUNSELORS AND OTHER USERS OF THE SITE AND SERVICES, AND DISCLAIMS ALL LIABILITY IN THIS REGARD. PLEASE NOTE THAT, AS STATED ABOVE, THE SITE AND SERVICES ARE INTENDED TO BE USED TO FACILITATE THE CONNECTION OF USERS AND FA COUNSELORS FOR THE PROVISION OF LESSON SERVICES. TUTELAGE CANNOT AND DOES NOT CONTROL THE SERVICES PERFORMED BY FA COUNSELORS FOR USERS, OR THE ACTIONS OF ANY FA COUNSELORS, USERS OR OTHER USERS OF THE SITE AND SERVICES. TUTELAGE IS NOT RESPONSIBLE FOR AND DISCLAIMS ANY AND ALL LIABILITY RELATED TO ANY AND ALL ACTIONS OF FA COUNSELORS, USERS, THIRD PARTIES AND OTHER USERS OF THE SITE AND SERVICES. ACCORDINGLY, ANY MEETINGS (VIRTUAL OR OTHERWISE) BETWEEN USERS, FA COUNSELORS OR ANY OTHER THIRD PARTIES AND ANY PURCHASES OF LESSON SERVICES PROVIDED BY FA COUNSELORS ARE DONE AT THE USER's SOLE RISK. By using the Site or Services, you, and any third party that may use the Site and Services under your Account, agree (i) any legal remedy or liability that you or such third party seek to obtain for actions or omissions of FA COUNSELORS, Users or other third parties will be limited to a claim against the particular Tutor, User or the third parties who caused you, or such third party harm; and (ii) not to attempt to impose liability on, or seek any legal remedy from Tutelage with respect to such actions or omissions except as authorized by this Agreement. In addition, Tutelage is not responsible for the use or exchange of any information or files between FA COUNSELORS and Users. Further, Tutelage does not control, nor is it responsible for, the truth, accuracy, completeness, safety, timeliness, quality, legality or applicability of anything said or written by FA COUNSELORS or Users. Accordingly, we encourage you to communicate directly with others you may come into contact with as a result of your use of the Site and Services.
The list prices displayed on the Services for publications come from bibliographic information we receive from leading third-party sources and publishers. Each list price is the publisher's suggested retail price. Tutelage is not responsible for errors in that third-party data, including prices for the sale or purchase (buyback) of books. If a title does not have a publisher's suggested list price, the Services may not show a list price in the online catalog. If a product is listed at an incorrect price due to typographical error or an error in pricing information received from our suppliers or for any other reason, Tutelage shall have the right to refuse or cancel any order, whether or not the order has been confirmed and your credit or debit card charged. If your credit or debit card has already been charged and your order is canceled, Tutelage will issue a credit to your credit or debit card account.
From time to time, Tutelage may issue you " Tutelage Credit." Upon providing you Tutelage Credit, Tutelage may place limits on its use, and Tutelage Credit may not be moved from one Tutelage Service to another. If provided to you in exchange for goods or services or as a refund, it will not expire, though we may with notice after a posted period of time convert your credit to cash and send it to your address of record. If the credit was given to you with terms explicitly authorizing redemption for cash, you may convert that credit to cash. If you receive a credit from customer support, you may not redeem it for cash.
Payment for certain Services is due in advance of each applicable membership period (e.g., monthly or annually). MONTHLY AND ANNUAL MEMBERSHIPS MAY AUTOMATICALLY RENEW AND YOUR CREDIT CARD OR OTHER PAYMENT METHOD YOU PROVIDE WILL BE CHARGED ON THE FIRST DAY OF EACH RENEWAL PERIOD UNTIL YOUR MEMBERSHIP IS TERMINATED BY US OR CANCELLED BY YOU. Also, for some of our paid Services, you may elect to temporarily "suspend" your membership, for example, during school breaks or vacation, for up to a total of 90 days in any one membership year (i.e., during each 12-month period following the commencement of your membership), and the period of your membership will be extended by the total amount of such suspended period(s). You agree to pay all applicable fees for your memberships and use of our paid Services, plus any applicable taxes or other charges as may be required, when due and payable. All fees and charges are payable in advance and non-refundable, including after cancellation. If you wish to cancel your membership in a Service (if available), please visit the customer support web area on the Services. Cancellation of memberships (if available) will take effect as detailed in the cancellation information for the specific Service you want to cancel.
We may from time to time offer free trials for some of our Services. Such trials may require you to register with a valid credit card to commence. Users that sign up for a free trial membership at a particular level will be automatically renewed at the promoted membership rate for that level at the end of the trial period unless the user cancels the membership at least before the end of the trial, unless the terms of the offer explicitly state otherwise. You can cancel a free trial online on the Services or by contacting Tutelage's customer support. After cancellation of a free trial, you can continue as a Free Member with reduced benefits or access. Only one free trial membership is allowed per person. Subsequent registrations do not qualify for free trials. Unless the terms of a promotion state otherwise, for promotions that include "free" periods with "paid" periods, paid periods will elapse first. We may introduce new or additional features, services or materials to the Services which may be a part of, or priced separately from, existing levels of membership at our sole discretion.
If you have any questions or concerns regarding the Tutelage Websites or Services, please write to us at http://www.asktutelage.com/contactus or PO Box 3792 Chatsworth CA 91313. All notices, authorizations, and requests to Tutelage shall be deemed given on receipt.